Empty message body when answering buyer question from 3rd Party application
hi, we are developing a custom e-mail reader which uses MS Exchange to send e-mails. Unfortunately, when answering an incoming buyer question, the resulting message in ebay is shown as empty. But the e-mails looks fine in other clients like Outlook. Is there any way I can check my generated html mails if it is valid and usable for the ebay message parser? Or are there any other clues how to fix this? Thanks!
Hi, No API. I am responding to an e-mail sent by ebay to an external e-mail address. My answer is sent back via e-mail to the buyers ebay address and shows up in his inbox. But unfortunately it shows up as empty, the actual answer is missing. If sent the same e-mail via CC to a non ebay e-mail address that it looks absolutly fine. I guess that ebay parses the mail for the answering text to highlight it and can't find it for some reason.