question

h0bojoe avatar image
0 Likes"
h0bojoe asked

GetFeedbackRequest returning BotBlock

I have been successfully submitting GetFeedbackRequest requests through the XML API for a couple of years now. Recently I reduced my cache time, meaning the volume of requests increased (around double) for about 18 hours. However the number of requests was below my call limit. I started getting the following response to nearly all (but not 100%) of my requests: 2014-12-19T02:59:39.609Z Success 899 E899_CORE_APIFEEDBACK_17276244_R1 t5lZOAoAAAA= <![CDATA[ http://cgi4.ebay.com/ws/eBayISAPI.dll?LoadBotImage&tokenString=t5lZOAoAAAA%3D]]>; <![CDATA[ http://cgi4.ebay.com/ws/eBayISAPI.dll?FetchAudioCaptcha&tokenString=t5lZOAoAAAA%3D&site_id=0&co_partnerId=0]]>; I read on the knowledge base ( https://ebaydts.com/eBayKBDetails?KBid=1095) that this most likely caused by the increase of requests. It states that this should reset after an hour of no requests. I reduced the number of requests back to the previous volume and also stopped sending any requests for two hours, but I am still getting this BotBlock response for most (but not all) of my requests. Does anyone have any experience with this? Any help much appreciated.
apixmlgetfeedbackrequestincrease requestsbotblock
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

h0bojoe avatar image
0 Likes"
h0bojoe answered
Thanks. After halting all GetFeedbackRequest requests overnight the block seems to have reset.
· 1
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hmmm glad to hear all is working now.
0 Likes 0 ·
jourbandts avatar image
0 Likes"
jourbandts answered
We will need to work with you one on one to get some more information. Also we will need to reach out to our PD team. So I would suggest opening a ticket here, http://developer.ebay.com/support/developersupport/request/.
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.