question

swappart avatar image
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swappart asked

You have exceeded your maximum call limit of 3000 for 5 seconds.

I keep getting this error. I'm only listing 2 items consecutively. App was working fine until a few days ago. User ID is testuser_midnightkitty, API call is addItem.
additemerror-sandboxJava
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klassen_kfz-demontage avatar image
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klassen_kfz-demontage answered
Hi, i have the same problem here. On the 8. request in 17 seconds i get this answer. If i keep going, it repeats on different number of calls and times. I'm calling GetSellerList and ReviseItem but get the answer only on the ReviseItemCall.
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klassen_kfz-demontage answered
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi, We are aware of the issue. Would you please provide the raw response xml from which the error is seen? We can look it up in our log for the same. Best Regards,
· 1
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See below in thread
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swappart avatar image
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swappart answered
Sorry I took so long to get this to you, I was making some changes and my code was broken all day. [INFO ] 2014-12-06 04:17:27,406 Response Message: Length=1,098 [INFO ] 2014-12-06 04:17:27,407 2014-12-06T09:17:25.671Z Failure Maximum Call Limit Exceeded. You have exceeded your maximum call limit of 3000 for 5 seconds. Try back after 5 seconds. 21919144 Error 3000 5 seconds 5 seconds SystemError 899 E899_UNI_API5_17299296_R1
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bazedwards27 avatar image
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bazedwards27 answered
Hi all, I'm getting exactly the same problem, I can't seem to call "addItem" more than once without getting this error. Here is the response that I'm getting: 2014-12-06T12:20:39.553ZFailureMaximum call limit exceeded.You have exceeded your maximum call limit of 3000 for 5 seconds. Try back after 5 seconds.21919144Error30005 seconds5 secondsSystemError899E899_UNI_API5_17299296_R1
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mycromsystems avatar image
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mycromsystems answered
@ zhuowei.developersupport@ebay.com

Both listing the products you are selling on the sandbox site is acting unbelievably slow and keep on getting the maximum call limit results when making only 2-3 api calls (Verified by tcpdump that only 3 going out, nowhere near 3000) and using an non-shared IP address.

Sounds like some counter has gone out of whack on sandbox or you have someone just beating on it.

Result below with timestamps:

[06-Dec-2014 16:15:23 UTC] DTS\eBaySDK\Trading\Types\ReviseFixedPriceItemResponseType Object
(
    [values:DTS\eBaySDK\Types\BaseType:private] => Array
        (
            [Timestamp] => DateTime Object
                (
                    [date] => 2014-12-06 16:15:24.000000
                    [timezone_type] => 2
                    [timezone] => Z
                )

            [Ack] => Failure
            [Errors] => DTS\eBaySDK\Types\UnboundType Object
                (
                    [data:DTS\eBaySDK\Types\UnboundType:private] => Array
                        (
                            [0] => DTS\eBaySDK\Trading\Types\ErrorType Object
                                (
                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                        (
                                            [ShortMessage] => Maximum Call Limit Exceeded.
                                            [LongMessage] => You have exceeded your maximum call limit of 3000 for 5 seconds. Try back after 5 seconds.
                                            [ErrorCode] => 21919144
                                            [SeverityCode] => Error
                                            [ErrorParameters] => DTS\eBaySDK\Types\UnboundType Object
                                                (
                                                    [data:DTS\eBaySDK\Types\UnboundType:private] => Array
                                                        (
                                                            [0] => DTS\eBaySDK\Trading\Types\ErrorParameterType Object
                                                                (
                                                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [ParamID] => 0
                                                                            [Value] => 3000
                                                                        )

                                                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [data] => 
                                                                            [mimeType] => 
                                                                        )

                                                                )

                                                            [1] => DTS\eBaySDK\Trading\Types\ErrorParameterType Object
                                                                (
                                                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [ParamID] => 1
                                                                            [Value] => 5 seconds
                                                                        )

                                                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [data] => 
                                                                            [mimeType] => 
                                                                        )

                                                                )

                                                            [2] => DTS\eBaySDK\Trading\Types\ErrorParameterType Object
                                                                (
                                                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [ParamID] => 2
                                                                            [Value] => 5 seconds
                                                                        )

                                                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [data] => 
                                                                            [mimeType] => 
                                                                        )

                                                                )

                                                        )

                                                    [position:DTS\eBaySDK\Types\UnboundType:private] => 0
                                                    [class:DTS\eBaySDK\Types\UnboundType:private] => DTS\eBaySDK\Trading\Types\ErrorType
                                                    [property:DTS\eBaySDK\Types\UnboundType:private] => ErrorParameters
                                                    [expectedType:DTS\eBaySDK\Types\UnboundType:private] => DTS\eBaySDK\Trading\Types\ErrorParameterType
                                                )

                                            [ErrorClassification] => SystemError
                                        )

                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                        (
                                            [data] => 
                                            [mimeType] => 
                                        )

                                )

                            [1] => DTS\eBaySDK\Trading\Types\ErrorType Object
                                (
                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                        (
                                            [ShortMessage] => No product found for ProductListingDetails.<BrandMPN> <Spring Foundry Products Dev, 1013208528>. 
                                            [LongMessage] => No product found for ProductListingDetails.<BrandMPN> <Spring Foundry Products Dev, 1013208528>. 
                                            [ErrorCode] => 21916689
                                            [SeverityCode] => Warning
                                            [ErrorParameters] => DTS\eBaySDK\Types\UnboundType Object
                                                (
                                                    [data:DTS\eBaySDK\Types\UnboundType:private] => Array
                                                        (
                                                            [0] => DTS\eBaySDK\Trading\Types\ErrorParameterType Object
                                                                (
                                                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [ParamID] => 0
                                                                            [Value] => BrandMPN
                                                                        )

                                                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [data] => 
                                                                            [mimeType] => 
                                                                        )

                                                                )

                                                            [1] => DTS\eBaySDK\Trading\Types\ErrorParameterType Object
                                                                (
                                                                    [values:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [ParamID] => 1
                                                                            [Value] => Spring Foundry Products Dev, 1013208528
                                                                        )

                                                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                                                        (
                                                                            [data] => 
                                                                            [mimeType] => 
                                                                        )

                                                                )

                                                        )

                                                    [position:DTS\eBaySDK\Types\UnboundType:private] => 0
                                                    [class:DTS\eBaySDK\Types\UnboundType:private] => DTS\eBaySDK\Trading\Types\ErrorType
                                                    [property:DTS\eBaySDK\Types\UnboundType:private] => ErrorParameters
                                                    [expectedType:DTS\eBaySDK\Types\UnboundType:private] => DTS\eBaySDK\Trading\Types\ErrorParameterType
                                                )

                                            [ErrorClassification] => RequestError
                                        )

                                    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
                                        (
                                            [data] => 
                                            [mimeType] => 
                                        )

                                )

                        )

                    [position:DTS\eBaySDK\Types\UnboundType:private] => 0
                    [class:DTS\eBaySDK\Types\UnboundType:private] => DTS\eBaySDK\Trading\Types\ReviseFixedPriceItemResponseType
                    [property:DTS\eBaySDK\Types\UnboundType:private] => Errors
                    [expectedType:DTS\eBaySDK\Types\UnboundType:private] => DTS\eBaySDK\Trading\Types\ErrorType
                )

            [Version] => 899
            [Build] => E899_UNI_API5_17299296_R1
        )

    [attachment:DTS\eBaySDK\Types\BaseType:private] => Array
        (
            [data] => 
            [mimeType] => 
        )

) 
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi Folks, I am sorry but the issue is not yet resolved. However; the issue seems to be intermittent that the call will go through when retries. Can you give it a try? Best Regards,
· 1
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Still fails for me every time. First item goes through, second one throws the error. No issues on the live site.
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lightingroi avatar image
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lightingroi answered
Having the same issue as well.. com.ebay.sdk.ApiException: You have exceeded your maximum call limit of 3000 for 5 seconds. Try back after 5 seconds. at com.ebay.sdk.ApiCall.getApiException(Unknown Source) at com.ebay.sdk.ApiCall.executeByApiName(Unknown Source) at com.ebay.sdk.ApiCall.execute(Unknown Source)
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danipy answered
@ zhuowei.developersupport@ebay.com I have the same issue, and indeed the problem does go away when I retry. Specifically, when I make sure to add "21919144" to the list of error codes in CallRetry. However, this doesn't work when I try to use multiple threads, something I really wanted to test. The docs say that eBay allows up to 18 concurrent calls, which would be awesome if I could try that in the sandbox.
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