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prussianmotors asked

Gallery pictures not working

For the past few days about half of my listings are uploading with Gallery picture defects. The photos all show up correctly in the listing, however the Gallery picture does not show in the search results. The Fix Your Picture page freezes when I hit the "retry" button to re-grab the image. Here is the picture code being submitted with my XML: http://www.prussianmotors.com/empower/images/inv_005818.jpg I am only submitting 1 picture to be used as the Gallery. The rest appear in the HTML listing. According to the API documentation I do not have to specify this as the Gallery picture, as the first photo is automatically chosen. Is anyone else experiencing this issue? Thanks, Merritt
gallery picture
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prussianmotors avatar image
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prussianmotors answered
My fix for today has been to end the defective listings and re-list them. This is a sporadic issue for my listing submissions. If anyone has any tips to avoid this problem in the future please LMK.
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shulmani_developer.support answered
Hi, It would be great if you can provide us a few itemID's for which the Gallery images have issues. We can investigate and let you know what the issue is. -Cheers!!!
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prussianmotors answered
I am having this gallery picture issue with listings again today. Here is an example defective listing: http://www.ebay.com/itm/BMW-E30-Instrument-Cluster-Circuit-Board-MotoMeter-NEW-1385581-OEM-1988-1992-/321625294512? The gallery picture shows, but eBay thinks there is an issue with the gallery.
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shulmani_developer.support answered
Hi, Thanks for the information. I just checked the search page for this seller and check this url, http://www.ebay.com/sch/prussianmotors/m.html?_nkw=&_armrs=1&_ipg=&_from=, the gallery image for the item: 321625294512 looks like fine. Cheers!!!
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