question

jafgraphics avatar image
0 Likes"
jafgraphics asked ·

Expected notifications not received.

Hi, As of a few days ago we have stopped receiving FixedPriceTransaction notifications. We are still receiving Feedback and AskSellerQuestion notifications. We have checked that the notifications are enabled using GetNotificationPreferences and they are showing as enabled. Why should we not receive all enabled notifications? Regards, Simon
notifications
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

vijayta.developersupport avatar image
0 Likes"
vijayta.developersupport answered ·
Hi @ jafgraphics The engineering team has fixed the issue, and you should now start receiving the notifications. Please let me know if you are still facing this issue. Thanks
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

jafgraphics avatar image
0 Likes"
jafgraphics answered ·
@vijayta.developersupport The app name is JAFGraph-86d6-4de3-b7dd-52f173657c91 and there are no other users. 3 items over that last few days transid=1177308870006 itemid=160987317254 transid=1177137127006 itemid=160782881084 transid=1165824028005 itemid=151136072050 Thanks, Simo
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

vijayta.developersupport avatar image
0 Likes"
vijayta.developersupport answered ·
Hi @ jafgraphics Can you give me your Application name and some of the order-id for which you did not receive the FixedPriceTransaction notification ? Also if there are more users, please specify an order-id for each user/seller. Thanks
· Share
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.