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it-shoppami avatar image
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it-shoppami asked

Error 21919144: More than 300 calls in 5seconds...

From a few days i get a lot of this 21919144 error with the message that i have exceeded the limit of 300calls in 5sec. But I never exceed this huge limit! And it always worked good for years with the same load of work. I tried 300 calls in about 300secs and I got 29 of this errors. But it never done more than 15calls in 10secs... And if I increase the calls the % of errors increase drastically. So I don't understand, is the limit decreased and the message isn't been updated?
call-limitcall-fails
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The error occur with the call ReviseFixedPriceItem (T haven't tested other calls)
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Update: I have tried the "API Call Use Report" In a window of 2 hours it give me: EndItem --successful:246 -- Failed: 0 ReviseFixedPriceItem --successful:547 -- Failed: 508
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shulmani_developer.support avatar image
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shulmani_developer.support answered
Hi, This issue is fixed. Can you please try and let us know if you are still facing this issue. Cheers!!!
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yeah, now it seems to work properly, I will test better in the next 24h
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Sure, Do let us know if you face any issues in the next 24 hours. Cheers!!!!
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catsgotmytongue avatar image
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catsgotmytongue answered
I'm also experiencing this lately. I'm not sure how 3000 calls can be exceeded in one api call but each time I get this error it is only one actual request. This is concurring in code that is known to work and I have had for months with no issues. Now seemingly suddenly I "exceed the limit" on every call. Please fix this ASAP.
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Just FYI, it's happening only in the sandbox environment for me.
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swappart avatar image
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swappart answered
It started affecting me last night. Now I'm getting this error on every call, and I'm only doing 2 consecutively.
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Hi catsgotmytongue, Can you give us your sellerID and the API call that you are trying ? We will try locating this in our logs and then we can triage this issue Cheers!!!
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Seller ID >> testuser_midnightkitty API call >> AddItem
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