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jlee2027 asked ·

[BUG] ReviseInventoryStatus not working

I'm calling ReviseInventoryStatus and getting an ACK of success back. When I check the eBay Item the quantity has not changed. SimpleXMLElement Object ( [Timestamp] => 2014-11-01T09:00:56.614Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => enesco by britto disney dalmatians lucky mini figu [ItemID] => 301344855922 [StartPrice] => 42.5 [Quantity] => 4 ) The Quantity is still 2 on line. http://www.ebay.com/itm/301344855922
reviseinventorystatustrading
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anyone else having this issue????? It's not just one item people it's happening with multiple items.
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shulmani_developer.support answered ·

Hi,

Can you please provide the xml response that you received? The timestamp in the response might help us. Also it will be great if you can provide more itemID's that are affected

Cheers!!!
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jlee2027 answered ·
Here are 4 calls to ReviseInventory at 8:01 EST with four different results QTY changed from 1 to 0, stays as 1. http://www.ebay.com/itm/301315019264 SimpleXMLElement Object ( [Timestamp] => 2014-11-04T01:01:25.608Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => disney christmas princess tiana ear hat ornament n [ItemID] => 301315019264 [StartPrice] => 24.99 [Quantity] => 0 ) QTY changed from 2 to 0, but appears to be 1 looking at item: http://www.ebay.com/itm/121408115322. QTY appears to be 1 ??? ( [Timestamp] => 2014-11-04T01:00:55.366Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => disney store ceramic monsters mike wazowski 12 oz [ItemID] => 121408115322 [StartPrice] => 5.99 [Quantity] => 0 ) QTY Changed from 3 to 2 http://www.ebay.com/itm/121467458344 - shows QTY of 2. This one worked ok. SimpleXMLElement Object ( [Timestamp] => 2014-11-04T01:01:03.284Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => DISNEY TINKER BELL WALT DISNEY WORLD SIMPLY SWEET [ItemID] => 121467458344 [StartPrice] => 29.99 [Quantity] => 2 ) Qty changed from 6 to 1 http://www.ebay.com/itm/291261400636 - QTY did not change. SimpleXMLElement Object ( [Timestamp] => 2014-11-04T01:01:16.288Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => disney store doc mcstuffins art set makers sticker [ItemID] => 291261400636 [StartPrice] => 40.99 [Quantity] => 3 )
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shulmani_developer.support answered ·
Hi, We checked our logs and looks like the seller has subscribed to 2 applications that are making the ReviseInventoryStatus calls on the same items updating their quantities. Its the issue with all the items that you have mentioned. Almost after 10 mins of you making the call for each of the above items, the quantity is getting updated by another app. Can you please check with the seller as why he has subscribed to 2 apps that are updating the item's quantities? Cheers!!!
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jlee2027 answered ·
Thanks, I've emailed them.
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