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Question by jlee2027 · Nov 01, 2014 at 03:47 PM · tradingreviseinventorystatus

[BUG] ReviseInventoryStatus not working

I'm calling ReviseInventoryStatus and getting an ACK of success back. When I check the eBay Item the quantity has not changed.

SimpleXMLElement Object ( [Timestamp] => 2014-11-01T09:00:56.614Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => enesco by britto disney dalmatians lucky mini figu [ItemID] => 301344855922 [StartPrice] => 42.5 [Quantity] => 4 )

The Quantity is still 2 on line. http://www.ebay.com/itm/301344855922

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avatar image jlee2027 · Nov 02, 2014 at 11:33 PM 0
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anyone else having this issue????? It's not just one item people it's happening with multiple items.

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Answer by shulmani_developer.support · Nov 03, 2014 at 06:39 PM

Hi,

Can you please provide the xml response that you received? The timestamp in the response might help us. Also it will be great if you can provide more itemID's that are affected

Cheers!!!
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Answer by jlee2027 · Nov 04, 2014 at 01:12 AM

Here are 4 calls to ReviseInventory at 8:01 EST with four different results

QTY changed from 1 to 0, stays as 1. http://www.ebay.com/itm/301315019264

SimpleXMLElement Object ( [Timestamp] => 2014-11-04T01:01:25.608Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => disney christmas princess tiana ear hat ornament n [ItemID] => 301315019264 [StartPrice] => 24.99 [Quantity] => 0 )

QTY changed from 2 to 0, but appears to be 1 looking at item: http://www.ebay.com/itm/121408115322. QTY appears to be 1 ???

( [Timestamp] => 2014-11-04T01:00:55.366Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => disney store ceramic monsters mike wazowski 12 oz [ItemID] => 121408115322 [StartPrice] => 5.99 [Quantity] => 0 )

QTY Changed from 3 to 2 http://www.ebay.com/itm/121467458344 - shows QTY of 2. This one worked ok.

SimpleXMLElement Object ( [Timestamp] => 2014-11-04T01:01:03.284Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => DISNEY TINKER BELL WALT DISNEY WORLD SIMPLY SWEET [ItemID] => 121467458344 [StartPrice] => 29.99 [Quantity] => 2 )

Qty changed from 6 to 1 http://www.ebay.com/itm/291261400636 - QTY did not change.

SimpleXMLElement Object ( [Timestamp] => 2014-11-04T01:01:16.288Z [Ack] => Success [Version] => 897 [Build] => E897_UNI_API5_17253832_R1 [InventoryStatus] => SimpleXMLElement Object ( [SKU] => disney store doc mcstuffins art set makers sticker [ItemID] => 291261400636 [StartPrice] => 40.99 [Quantity] => 3 )

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Answer by shulmani_developer.support · Nov 04, 2014 at 09:48 PM

Hi,

We checked our logs and looks like the seller has subscribed to 2 applications that are making the ReviseInventoryStatus calls on the same items updating their quantities.

Its the issue with all the items that you have mentioned. Almost after 10 mins of you making the call for each of the above items, the quantity is getting updated by another app.

Can you please check with the seller as why he has subscribed to 2 apps that are updating the item's quantities?

Cheers!!!

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Answer by jlee2027 · Nov 04, 2014 at 10:00 PM

Thanks, I've emailed them.

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