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benso-chu asked ·

Affiliate link returned not tracking clicks

Hi, I am using the affiliate API to generate unique links for each item returned by SearchItem, but the unique links generated are wrong and not tracking clicks in EPN dashboard. http://go.developer.ebay.com/developers/ebay/use-cases/affiliate-tracking Anyone encountered the same problem? I also spoke to EPN support but they mentioned the rover IDs are all wrong.
affiliate.trackingid
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helios825 answered ·
You don't currently have, and thus you should specify, a [GlobalID][1] in your API call. Don't let the API default that for you. Specify &GLOBAL-ID=EBAY-US or another locale. Add that in, then check the rover links that you get back. [1]: http://developer.ebay.com/DevZone/finding/CallRef/Enums/GlobalIdList.html
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helios825 answered ·
Glad to hear that helped. It might be showing EBAY-US for some of the items if that's where those items were originally listed, or perhaps only available via ship-to. Changing the RotationID manually... That *should* change where the earnings are credited, but there are no guarantees. You may or may not need to land the user on the same eBay site as well. I haven't explored this sort of cross-site situation in depth. Give it a try and you can at least perhaps see if the clicks get noted in the adjusted country/site/program. Let us know!
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benso-chu answered ·
Hi, Oh! It is showing the correct rotation id after changing the Global-ID. This is not mentioned in any documentations. A question, some items are still showing from eBAY-US even though I specify eBAY-AU. If I change the rotation ID manually, does the earnings get credited to the AU program or still US?
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benso-chu answered ·
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helios825 answered ·
The Rotation/Placement ID you used in that rover link, 3423-53474-19255-0, is possibly legitimate by eBay API standards, but not supported by ePN. That ID corresponds to eBay Singapore, which is not a valid ePN program/country. What API call produced that rover link? Please post an example (with your AppID screened out). I document all the Rotation IDs I know of here on my site: http://www.helios825.org/eBay-countries.php
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benso-chu answered ·

Hi,

  1. 1. http://rover.ebay.com/rover/1/3423-53474-19255-0/1?ff3=2&toolid=10040&campid=5333560000&customid=≶eo=1⁢em=151419792380

  2. 2. These are the rotation IDs mentioned by ePN support.

  3. eBay AT 5221-53469-19255-0 eBay AU 705-53470-19255-0 eBay BE 1553-53471-19255-0 eBay CA 706-53473-19255-0 eBay CH 5222-53480-19255-0 eBay DE 707-53477-19255-0 eBay ES 1185-53479-19255-0 eBay FR 709-53476-19255-0 eBay IE 5282-53468-19255-0 eBay IT 724-53478-19255-0 eBay NL 1346-53482-19255-0 If I change the rover ID to these manually, the clicks are tracked. However the links generated using the API do not contain these rover ID.

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helios825 answered ·
We're not using the affiliate links returned by the API here, but we are noticing lower than usual click counts (using our own home-built rover links) lately. 2 questions for you: 1) Can you provide an example of a rover link you're noticing isn't tracked? (Change the camped to 5333560000.) 2) What does ePN mean by "the rover IDs are all wrong" ? You may want to repost this question in the [ePN forum][1] for better exposure, if you haven't done so already. [1]: http://community.ebay.com/t5/eBay-Partner-Network/gp-p/ebay-partner-network
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