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egagarcedua avatar image
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egagarcedua asked

GetSellerEvents Internal Error To The Application and timeouts

Dear Ebay, Suddenly, since Tuesday, I have been having problems getting the events of a seller named carid, I am getting timeouts, and sometimes error 10007. This is a large seller, but I am monitoring larger sellers, but only this is giving me these errors. The call I'm making is basically this: <?xml version="1.0" encoding="utf-8"?> <GetSellerEventsRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <RequesterCredentials> <eBayAuthToken>{ {EBAY_TOKEN}}</eBayAuthToken> </RequesterCredentials> <ModTimeFrom>{ {from}}</ModTimeFrom> <ModTimeTo>{ {$to}}</ModTimeTo> <MessageID>{ {$message_id}}</MessageID> <DetailLevel>ReturnAll</DetailLevel> <OutputSelector>ListingType</OutputSelector> <OutputSelector>ItemID</OutputSelector> <OutputSelector>Title</OutputSelector> <OutputSelector>StartTime</OutputSelector> <OutputSelector>EndTime</OutputSelector> <OutputSelector>BuyItNowPrice</OutputSelector> <OutputSelector>CurrentPrice</OutputSelector> <OutputSelector>Quantity</OutputSelector> <OutputSelector>QuantitySold</OutputSelector> <OutputSelector>HitCount</OutputSelector> <UserID>{ {$seller}}</UserID> </GetSellerEventsRequest>
getsellerevents
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jourbandts avatar image
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jourbandts answered
This is actually a fairly common issue. There are a few work arounds, 1. Use smaller time ranges 2. Use notifications to replace this API http://developer.ebay.com/DevZone/XML/docs/Reference/ebay/SetNotificationPreferences.html#SetNotificationPreferences If either of those don't work for you, you will have to open a support ticket so we can report it to our PD team, http://developer.ebay.com/support/developersupport/default.aspx
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egagarcedua avatar image
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egagarcedua answered
Hi @jourbandts, how can I replace it with the notifications api? I need to get the events of some sellers, I don't see a field to input the seller name or something like that.
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