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fruit-tree-nursery-australia asked ·

Postage Rate Table Not Working - Different Postages Displayed in Search Results to Item Page

To use your Postage Rate Table you must set ShippingServiceCost and DomesticRateTable. However this causes people to see ShippingServiceCost when searching for your product but then on the item page it shows the Postage Rate Table. This gives you complaints and loses sales. 15.00 Flat Default How can I Use the Postage Rate Table WITHOUT having to set a ShippingServiceCost so that in both the search results & the Item page the postage quoted is the Postage Rate Table? ![Search Results][1] ![Item Page][2] [1]: /storage/temp/250-screen+shot+2014-09-16+at+7.46.30+am.png [2]: /storage/temp/261-screen+shot+2014-09-16+at+7.46.15+am.png
trading apishippingservicecostdomestic rate tabledomesticratetablepostage rate tables
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devanathan.developersupport@ebay.com answered ·
Hello fruit-tree-nursery-australia, This is the correct ways of showing shipping service cost. The RateTable details are on the top of the shipping service cost where the seller charge extra to ship to those locations. This will not be shown in the search result page or in the shipping cost page. This value will be calculated and shown when the user selects location specified in the rate table. This is perfectly correct. Best Regards, Devanathan Sampath, eBay Developer Support
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devanathan.developersupport@ebay.com answered ·
Hello fruit-tree-nursery-australia, This is the correct ways of showing shipping service cost. The RateTable details are on the top of the shipping service cost where the seller charge extra to ship to those locations. This will not be shown in the search result page or in the shipping cost page. This value will be calculated and shown when the user selects location specified in the rate table. This is perfectly correct. Best Regards, Devanathan Sampath, eBay Developer Support
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This is not helpful for the customer. Who sees one postage price in the search results and another on the items page even though they have already selected a location specified in the rate table. Is there any way to show correct postage costs in search results using a rate table?
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