question

cmar1238 avatar image
0 Likes"
cmar1238 asked

Sandbox store error: A verified PayPal account is required to subscribe to an eBay Store

This seems to similar to other listed issues although my error listed below is slightly different. The other similar issues say they are resolved but mine is not. I have linked the paypal sandbox seller account (which is verified) to the ebay sandbox user account and when I try to subscribe from the subcribe page that directs to " http://www.subs.sandbox.ebay.com/stores/select/basic" there is an error **A verified PayPal account is required to subscribe to an eBay Store**. and the 3 store options are unselectable. The basic yearly selection is toggled on due the the link I used but the continue button does nothing. I need a sandbox store to do findItemsInEbayStores calls. I know about [ https://go.developer.ebay.com/node/332989][1] but it says RESOLVED so we must have a different issue. my ebay sandbox user is "TESTUSER_codebuilders" my paypal sandbox seller is "seller_1313889585_biz at codebuilders dot net" (modified) [1]: https://go.developer.ebay.com/node/332989
sandboxstore
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

shulmani_developer.support avatar image
0 Likes"
shulmani_developer.support answered
Hi, Can you please let us know if you are still facing issues creating a basic store? If yes, please let us know the site where you are trying to create the Store Cheers!!!
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

cmar1238 avatar image
0 Likes"
cmar1238 answered
@shrut_h I start at " http://www.sandbox.ebay.com/" and login as my sandbox user. I select "My eBay > Summary" which directs me to a sandbox ebay login page " https://signin.sandbox.ebay.com/ws/eBayISAPI.dll?...." After login as my sandbox user I am directed to "My eBay Summary" page " http://my.sandbox.ebay.com/ws/eBayISAPI.dll?..." where I select "Account > Subscriptions" From the "eBay Stores" section I select on the Basic Store "Subscribe" which has a link to: http://www.subs.sandbox.ebay.com/stores/select/basic where it doesn't work as noted above. Thanks, Carl
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

shulmani_developer.support avatar image
0 Likes"
shulmani_developer.support answered
Hi, In order to create a store, you will have to link your eBay userID to a Paypal account. Please check this knowledge base article: https://ebaydts.com/eBayKBDetails?KBid=2192 After you have linked your paypal account, you should be able to create the store in sandbox. If you have issues linking your sandbox account to a sandbox paypal account, provide us your sandbox userid and your sandbox paypal account and we will link it for you. Cheers!!!
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

cmar1238 avatar image
0 Likes"
cmar1238 answered
@shrut_h Please reread my original post. I have setup and linked them together. Also my usernames for both are listed there. Thanks, Carl ![alt text][1] ![alt text][2] [1]: /storage/temp/246-paypal-verified.png [2]: /storage/temp/245-ebay-verified.png

ebay-verified.png (36.7 KiB)
paypal-verified.png (20.2 KiB)
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

shulmani_developer.support avatar image
0 Likes"
shulmani_developer.support answered
Hi, I just checked your UserID and dont see a Paypal user id linked. Even the snapshot that you have attached shows a blank paypal id. If you want us to link the Paypal sandbox id, please provide it . If you do not want to share information here. Open a support ticket with us at : https://go.developer.ebay.com/developers/ebay/forums-support/support and we will be happy to help you. Cheers!!!!
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

cmar1238 avatar image
0 Likes"
cmar1238 answered
@shrut_h, I'm not sure I understand. Should my paypal id appear on the page I showed the screenshot of? Why does it say "Your ebay account is linked with your Paypal account" and provide a "remove link" link? Anyway I did remove link and get this ![alt text][1] I did the steps again to link and It acts like it works and looks as before. If you can link them my paypal user is " seller_1313889585_biz@codebuilders.net" Thanks for your help. Carl [1]: /storage/temp/247-no-paypal-link.png

no-paypal-link.png (32.7 KiB)
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

shulmani_developer.support avatar image
0 Likes"
shulmani_developer.support answered
Hi, I have linked your Sandbox eBay account with the sandbox Paypal account. Can you try creating the store now? Cheers!!!!
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

cmar1238 avatar image
0 Likes"
cmar1238 answered
@shrut_h Success !!! Thank you very much !!!
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

shulmani_developer.support avatar image
0 Likes"
shulmani_developer.support answered
Thanks for letting us know. Cheers!!!!
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

threendy avatar image
0 Likes"
threendy answered
hi dears, i had same problem. i could register a papal sandbox id and linked to ebay sand box store. i made a basic subscriptions, and regitred a basic store. but the link is not working. so registered stores for us and for france store, but no one works: us: http://stores.sandbox.ebay.com/testuserthreendyv2fr3 fr: http://stores.sandbox.ebay.com/testuserthreendyv2v4 the store icon http://stores.sandbox.ebay.com/id=133050377?ssPageName=ME:F:ST forward to: http://cgi6null/index.html
· 3
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi threendy, We are aware of the issue and working on getting it fixed. We will let you know once the issue is fixed. Cheers!!!
0 Likes 0 ·
threendy avatar image threendy shulmani_developer.support ♦♦ ·
we are still waiting and nothing happen? without a test store we can not work and develope. our clients are waiting! pls provide us some stores. thanks
0 Likes 0 ·
We apologize, but we are actively working on fixing the issue.
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.