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musicesp avatar image
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musicesp asked

Not Receiving Password Reset Emails

Hello, We are trying to renew a token for one of our API's, but it appears that we have forgotten our password. Our user id is: musicesp. We have made several attempts to retrieve the password using the "Forgotten Password" link, but after several attempts, we have still not yet received the message with the password reset link and information. FYI. We have checked our Junk Email boxes. It appears that no message has been sent.
password reset
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Hi Can you please provide you developer account email id as well ? Thanks
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vijayta.developersupport answered
@musicesp : Can you please try again ? You should be able to get the email for 'forget password'. If not, please send me your email id linked with the developer account in the comments, and I will check. Thanks
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