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marce-maie avatar image
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marce-maie asked ·

Invalid item condition

While playing around with the eBay api, I stumbled across a weird behaviour: I am getting a "Invalid item condition" error though the item condition I am providing is absolutely valid. This happens only when my request contains the globalid EBAY-FRCA. For better understanding please see these examples: Request with globalid EBAY-US works without any problems: http://svcs.ebay.com/services/search/FindingService/v1?OPERATION-NAME=findItemsByCategory&GLOBAL-ID=EBAY-US&SECURITY-APPNAME=xxx&categoryId=11232⁢emFilter(0).name=Condition⁢emFilter(0).value(0)=4000 Request with globalid EBAY-FRCA throws the abovementioned error: http://svcs.ebay.com/services/search/FindingService/v1?OPERATION-NAME=findItemsByCategory&GLOBAL-ID=EBAY-FRCA&SECURITY-APPNAME=xxx&categoryId=11232⁢emFilter(0).name=Condition⁢emFilter(0).value(0)=4000 The eBay api guidelines say that "4000" is a valid item condition in any case. Is this a bug? When will this be fixed?
searchfinditemsbycategoryinvalid-requstfinditems
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abhikuec01 avatar image
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abhikuec01 answered ·
I am facing similar problem with conditionId = 3000 while searching for product in EBAY-IN region for Category id = 15032 (mobile). However, if I change the region to EBAY-US error goes away. Please let me know the solution Failure 10 Marketplace Error Application Invaild item condition. Search 2000 1.13.0 2015-10-16T11:08:48.570Z
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tony.developersupport_deprecated_88e71f8c-89f3-4301-990a-e2f00a0fed48 avatar image
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tony.developersupport_deprecated_88e71f8c-89f3-4301-990a-e2f00a0fed48 answered ·
This issue is now resolved. Regards, eBay Developer Support.
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marcellolins avatar image
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marcellolins answered ·
I am also experiencing this bug. This API is a shame. I have already paid for the support, and even after reporting this bug (so as anothers i've encountered), they simply ignored me. What a wasted of money.
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tony.developersupport_deprecated_88e71f8c-89f3-4301-990a-e2f00a0fed48 avatar image
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tony.developersupport_deprecated_88e71f8c-89f3-4301-990a-e2f00a0fed48 answered ·
Hi marce-maie, I have reported this issue to our engineering team for further investigation. The categoryId 11232 does not support 4000 as a valid condition. However, the same error is returned even for categories that support 4000 as condition. I'll update this thread once I have any update from the engineering team. Regards, eBay Developer Support.
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helios825 answered ·
The way the DTS system works (although I haven't tried it in a while) is that if they confirm your issue is an eBay API bug, they'll refund your money. You may want to double-check that process, though, before you get started submitting your bug. They also seem to visit the forums here occasionally. Maybe wait a week or so before filing your paid ticket, as they may notice this thread.
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helios825 answered ·
Looks like a bug to me. I even added some of the occasionally-necessary standard API call parameters like SERVICE-NAME=FindingService and SERVICE-VERSION=1.12.0 but that didn't help.
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So, what to do in this case? I want to report this bug to eBay but it looks like that I have to pay for support.
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