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normangie asked

I am unable to create a test user account

I have been trying to create a buyer and seller test account in the Sandbox environment using my developers account. But everytime I tried, I am redirected to the https://go.developer.ebay.com/ developers homepage without indication whether the account was created successfully or nor. Then I try to sign in https://signin.sandbox.ebay.com/ws/eBayISAPI.dll?SignIn I get error: "Your email/user ID or password is incorrect." I have followed the instructions posted here: https://ebaydts.com/eBayKBDetails?KBid=2053 I hope you can help Thanks Norma
account creationtest account
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vijayta.developersupport answered
Please make sure that you first login to your developer account here : https://developer.ebay.com/base/membership/signin/?ReturnUrl=https%3a%2f%2fdeveloper.ebay.com%2fDevZone%2faccount%2fdefault.aspx&mo=true Once you are logged in your developer account, please follow the steps in the KB article. Please make sure you are entering the correct credentials at every step. Your developer account username and password when you log in to your developer account. And once you have created the sandbox user account, you should get the message of accounts getting created and then the username which would start with "testuser_" Please let me know if you still face any issues. Thanks
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