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d4nr0k avatar image
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d4nr0k asked

GetSellerTransactions - ShippingAddress->Phone

Hi everybody! For a webapplication we are using the Trading API call GetSellerTransactions. The Element ShippingAddress contains buyer related information that we use in our application. But the field Phone only contains "Invalid Request". The documentation says: "This may return a value of "Invalid Request" if you are not authorized to see the user's phone number. " Now my question: is there a way to get authorized in order to receive the phone number? First i thought it would be possible if the buyer allows this, but i did not found any setting related to that. Thx in advance!
getsellertransactionsphone
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$$anonymous$$ avatar image
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$$anonymous$$ Suspended answered
Hello d4nr0k, The [phone number][1] will only show up if the buyer entered during checkout flow and if you are using the correct seller eBayAuthToken that has the transnational relationship with the buyer. Please refer to [Knowledge Base Article][2] for more detailed information. Regards. [1]: http://developer.ebay.com/DevZone/XML/docs/reference/ebay/GetSellerTransactions.html#Response.TransactionArray.Transaction.Buyer.BuyerInfo.ShippingAddress.Phone [2]: https://ebaydts.com/eBayKBDetails?KBid=1141
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d4nr0k avatar image
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d4nr0k answered
Hello @mukuldts, thank you for your answer and the kb-article. I just sold an item and bought it with another user. During checkout i placed a telefonnumber: https://www.dropbox.com/s/4ue0hca65tckfp0/Bildschirmfoto%202014-05-26%20um%2009.25.24.png But the result ist the same. The response to getSellerTransactions is still "Invalid Request". Is it possible that it has something to do with the fact, that the receiver address is in Germany? Further Tests with Receiver-Addresses in Italy and Austria showed the same behavior. Greetings Daniel
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jourbandts answered
Yes in the article we sent , this information is never returned for DE/AT/CH. Germany's code is DE.
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