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mowandsnow asked ·

Adding items is causing WRONGFUL errors on new limit policy

Change about a month ago broke the API system. Basically you are informing us of a limit message using an ERROR response... How/why does a message like this create an error? This breaks code on our end... If we process an error, we are not going to save the data as successfully imported as we are, ugh, getting an ERROR back. Thus something is wrong... Now we have 150 new items that won't list because they are already listed, but now not saved in our database and we don't know they exist. So now we are going to get duplicate listings, and other issues. Here is an output of the error on a SUCCESSFUL additemrequest insert. 2014-04-22T15:47:54.204Z Warning You'll be able to list $1,955,019.80 more this month. You'll be able to list $1,955,019.80 more this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19 21919189 Warning You'll be able to list $1,955,019.80 more this month. You'll be able to list $1,955,019.80 more this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19 https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19 <div>You'll be able to list $1,955,019.80 more this month. <a target="_blank" href=" https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19">Request$ OPTIONAL RequestError AuctionLengthFee 0.0 BoldFee 0.0 BuyItNowFee 0.0 CategoryFeaturedFee 0.0 ReserveFee 0.0 SchedulingFee 0.0 SubtitleFee 0.0 BorderFee 0.0 ProPackBundleFee 0.0 BasicUpgradePackBundleFee 0.0 ValuePackBundleFee 0.0 PrivateListingFee 0.0 ProPackPlusBundleFee 0.0 MotorsGermanySearchFee 0.0 Why is it using ERROR codes? Its not an error.
error
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shulmani_developer.support answered ·
Hi femme100, Can you please send us the request xml and sellerID so that we can try locating the logs at our end and triage the issue. Cheers!!!
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femme100 answered ·
I suddenly started getting this error; error, not warning, because items do not get listed. ], 'ErrorCode' => '21919189', 'SeverityCode' => 'Warning', 'LongMessage' => 'You\'ll be able to list $13,274.02 more list more: https://scgi.ebay.com/ws/eBayISAPI.dll?Upgrade 9 ', 'ErrorClassification' => 'RequestError'
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mowandsnow answered ·
Thanks for the help making the USA a 3rd world country...,Hello
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$$anonymous$$ answered ·

Hi mowandsnow,

First, the error/warning code 21919189 is showing in the response and yes you are correct it’s not an error from your end and you’re getting this warning but items are still listing, Since it’s not an error, you can ignore this warning for now.

Secondly, this is a known issue and we are working to fix it, It would really help us to escalate this issue if more merchants are affected, if you could open a bug here, http://developer.ebay.com/support/developersupport/.

Regards.

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