Paypal transaction ID in GetOrders API call not available for all the transactions

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sarita555 asked · Mar 12, 2014 at 10:21 AM

Paypal transaction ID in GetOrders API call not available for all the transactions

Hi, Some transactions in the GetOrdersAPI call results do return the Paypal transaction ID but some transactions don't. These have the ID as 'SIS' under MonetaryDetails -> Payments -> Payment -> ReferenceID. Why is it so? How do I find the external transaction ID for these transactions? Thanks in advance.

getorders paypal transactionid

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Answer 1 · 2016-05-02T21:09:40Z

amryamanah answered · May 02, 2016 at 09:09 PM

@vijayta.developersupport I also get the same problem. when i try to call get orders for specific seller. I cant found Paypal transaction ID. in my case im also trying to follow http://developer.ebay.com/devzone/guides/ebayfeatures/Development/PayPal-witheBay.html but i cant get ExternalTransactionID item in my return call.

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Answer 2 · 2015-05-22T14:31:07Z

arte-unkn answered · May 22, 2015 at 02:31 PM

Hi a have the same problem $request = new Types\GetOrdersRequestType(); $request->DetailLevel->DetailLevel = Enums\DetailLevelCodeType::C_RETURN_ALL; $request->RequesterCredentials = new Types\CustomSecurityHeaderType(); $request->RequesterCredentials->eBayAuthToken = 'key' $dateFrom = date('Y-m-d',time() - 60 * 60 * 24 * 10).' 00:00:00'; $dateTo = date('Y-m-d').' 23:59:59'; $request->CreateTimeFrom = new \DateTime($dateFrom); $request->CreateTimeTo = new \DateTime($dateTo); $request->Pagination = new Types\PaginationType(); $request->Pagination->EntriesPerPage = 50; $service->getOrders($request); I got data about orders but here is no info about paypal transactions. Any ideas?

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vijayta.developersupport · May 26, 2015 at 02:40 AM

Hi @arte-unkn Can you give the OrderID where you didn't receive the PayPal transaction-id ? Thanks

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Answer 3 · 2014-03-13T20:59:05Z

jourbandts answered · Mar 13, 2014 at 08:59 PM

Oh I apologize, actually I am not 100% sure what will happen if a payment other than PayPal is used. If you can supply me with an OrderID where you see "SIS" i can take a look. My previous answer holds true for OrderArray.Order.ExternalTransaction.ExternalTransactionID for sure, but not sure about OrderArray.Order.MonetaryDetails.Payments.Payment.ReferenceID

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Answer 4 · 2014-03-13T16:38:00Z

jourbandts answered · Mar 13, 2014 at 04:38 PM

If the order was purchased with a payment method other than PayPal, "SIS" is returned, which stands for "Send Information To Seller." If this is the case there is no way to get an external TransactionID. http://developer.ebay.com/DevZone/XML/docs/Reference/ebay/GetOrders.html#Response.OrderArray.Order.ExternalTransaction.ExternalTransactionID

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sarita555 · Mar 13, 2014 at 06:23 PM

Ohh. so MonetaryDetails -> Payments -> Payment -> ReferenceID and ExternalTransaction->ExternalTransactionID both mean the same?

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