question

Hi @olin-63,

Please execute the getTask or getTasks call and check for the status of a task before executing the getResultFile call to get the result file.

The status of the task must be in the COMPLETED or COMPLETED_WITH_ERROR state before you execute the getResultFile call.

Ref: https://developer.ebay.com/api-docs/sell/feed/resources/task/methods/getTasks

https://developer.ebay.com/api-docs/sell/feed/resources/task/methods/getTask#response.status

Best Regards,

eBay Developer Support

Hello,

I execute getTask call and it returns the following:

[0] => Array

(

[taskId] => task-2-1342008349

[status] => COMPLETED

[feedType] => LMS_REVISE_FIXED_PRICE_ITEM

[creationDate] => 2022-05-31T08:02:00.000Z

[completionDate] => 2022-05-31T08:02:10.000Z

[uploadSummary] => Array

(

[successCount] => 0

[failureCount] => 1

)

)

The steps I am following are:

- I create a task LMS_REVISE_FIXED_PRICE_ITEM

- I upload an xml file with upload_file

- upload_file returns me:

HTTP/1.1 200 OK

rlogid: t6pitaf%60btuf1%3D9whhpitaf%60btuf1*tghuw%28rbpv6713-1811922d5bd-0x2336

x-ebay-client-tls-version: TLSv1.2

content-length: 0

date: Tue, 31 May 2022 08:02:02 GMT

x-envoy-upstream-service-time: 191

server: ebay-proxy-server

x-ebay-pop-id: UFES2-RNOAZ03-api

But When I make the download_result_file call to download the error report I get the following error:

"'message' => 'Internal error',

'longMessage' => 'There was a problem with an eBay internal system or process. Contact eBay developer support for assistance'"

Do you have an example of XML to update price and stock of products?

The XML that I am trying to upload is the following but it gives me an error:

<?xml version="1.0" encoding="utf-8"?>

<BulkDataExchangeRequests>

<ReviseFixedPriceItemRequest xmlns="urn:ebay:apis:eBLBaseComponents">

<Item>

<ItemID>394019191082</ItemID>

<Quantity>3</Quantity>

<StartPrice>5.23</StartPrice>

<ProductListingDetails>

<EAN>9788427131477</EAN>

<ISBN>9788427131477</ISBN>

</ProductListingDetails>

</Item>

<ErrorLanguage>es_ES</ErrorLanguage>

<WarningLevel>High</WarningLevel>

</ReviseFixedPriceItemRequest>

</BulkDataExchangeRequests>

Can you tell me where the error is?

Thank you very much

I execute getTask call and it returns the following:

[0] => Array

(

[taskId] => task-2-1342008349

[status] => COMPLETED

[feedType] => LMS_REVISE_FIXED_PRICE_ITEM

[creationDate] => 2022-05-31T08:02:00.000Z

[completionDate] => 2022-05-31T08:02:10.000Z

[uploadSummary] => Array

(

[successCount] => 0

[failureCount] => 1

)

)

The steps I am following are:

- I create a task LMS_REVISE_FIXED_PRICE_ITEM

- I upload an xml file with upload_file

- upload_file returns me:

HTTP/1.1 200 OK

rlogid: t6pitaf%60btuf1%3D9whhpitaf%60btuf1*tghuw%28rbpv6713-1811922d5bd-0x2336

x-ebay-client-tls-version: TLSv1.2

content-length: 0

date: Tue, 31 May 2022 08:02:02 GMT

x-envoy-upstream-service-time: 191

server: ebay-proxy-server

x-ebay-pop-id: UFES2-RNOAZ03-api

But When I make the download_result_file call to download the error report I get the following error:

"'message' => 'Internal error',

'longMessage' => 'There was a problem with an eBay internal system or process. Contact eBay developer support for assistance'"

The thing which causes almost all Chrome downloads to fail is usually your antivirus which should either be replaced, especially if you are using a free version. The alternative is to disable HTTP or Port checking on the antivirus to allow downloads to go through.