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johor-7170 asked

Cannot Purchase in Sandbox - Link PayPal Sandbox

Hi can you link my sandbox account? Is there still not a way to do this manually in the UI?

Ebay sandbox account: testuser_shipbob_buyer

paypal sandbox account: test_qa_account-buyer@shipbob.com


Right now when "Commit to Buy" a product I get a pay now screen (attached)

But when i click Pay Now I get the following error "Something went wrong" (also attached)

Will this be resolved when i get a paypal sandbox account linked? Or is there another way to fake a purchase in the sandbox?

buyapipayapl sandbox
1651760539594.png (43.7 KiB)
1651760572905.png (8.9 KiB)
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jitendra_developersupport avatar image
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jitendra_developersupport answered

Hi @johor-7170,


If you want to link the eBay Sandbox and PayPal accounts Please submit a contact-us request for "I need to link my eBay and PayPal Sandbox accounts." and we will happy to assist you.


Please navigate to URL: https://developer.ebay.com/support/developer-account-support and follow the steps given below:


1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts"
3. Fill the mentioned information and Submit a request.


Best Regards,
eBay Developer Support

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johor-7170 answered

Thank you! I have just submitted the request and followed the steps.

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johor-7170 answered

Hello - how long does it take for this request to be completed?

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if u have luck: a few months ;)
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