question

Hi everyone,

Could someone pls help me?

I'm sending the XML codes below to Ebay's Sandbox environment but is receiving the Error 21916281 "Approved electronic payment method is missing" (Strangely, when I send the same codes to Ebay's Production environment, Error 21916281 doesn't happen (I still get some other errors related to my account because I hadn't opened a Seller Account yet though) and also very strangely, I think that Ebay no longer allow Paypal payment method but one of the message of the error still says: "To list this item, you need to accept PayPal or other approved electronic payments as a payment method.") :

Maybe this only happens for the Sandbox side because Sandbox is not as updated as the Production side?

```

<?xml version="1.0" encoding="utf-8"?>

<AddItemRequest xmlns="urn:ebay:apis:eBLBaseComponents">

<RequesterCredentials>

<eBayAuthToken>TOKEN</eBayAuthToken>

</RequesterCredentials>

<ErrorLanguage>en_US</ErrorLanguage>

<WarningLevel>High</WarningLevel>

<Item>

<Title>Harry Potter and the Philosopher's Stone</Title>

<Description>

This is the first book in the Harry Potter series. In excellent condition!

</Description>

<PrimaryCategory>

<CategoryID>29223</CategoryID>

</PrimaryCategory>

<StartPrice>1.0</StartPrice>

<CategoryMappingAllowed>true</CategoryMappingAllowed>

<Country>US</Country>

<Currency>USD</Currency>

<PaymentMethods>CreditCard</PaymentMethods>

<DispatchTimeMax>3</DispatchTimeMax>

<ListingDuration>Days_7</ListingDuration>

<ListingType>Chinese</ListingType>

<PictureDetails>

<PictureURL>https://mysamplepicture.com/14.jpg</PictureURL>;

</PictureDetails>

<PostalCode>95125</PostalCode>

<Quantity>1</Quantity>

<ItemSpecifics>

<NameValueList>

<Name>Title</Name>

<Value>Harry Potter and the Philosophers Stone</Value>

</NameValueList>

<NameValueList>

<Name>Publisher</Name>

<Value>Smashwords</Value>

</NameValueList>

<NameValueList>

<Name>Author</Name>

<Value>JK Rowling</Value>

</NameValueList>

<NameValueList>

<Name>Language</Name>

<Value>English</Value>

</NameValueList>

</ItemSpecifics>

<ReturnPolicy>

<ReturnsAcceptedOption>ReturnsAccepted</ReturnsAcceptedOption>

<RefundOption>MoneyBack</RefundOption>

<ReturnsWithinOption>Days_30</ReturnsWithinOption>

<ShippingCostPaidByOption>Buyer</ShippingCostPaidByOption>

</ReturnPolicy>

<ShippingDetails>

<ShippingType>Flat</ShippingType>

<ShippingServiceOptions>

<ShippingServicePriority>1</ShippingServicePriority>

<ShippingService>USPSMedia</ShippingService>

<ShippingServiceCost>2.50</ShippingServiceCost>

</ShippingServiceOptions>

</ShippingDetails>

<Site>US</Site>

</Item>

</AddItemRequest>

```

I had included <PaymentMethods>CreditCard</PaymentMethods> in the XML code, but I still got the error above. I'm very confused. I also got the same error above when I don't include <PaymentMethods>CreditCard</PaymentMethods> in it...

Also, based on this documentation https://developer.ebay.com/devzone/xml/docs/reference/ebay/additem.html of Item.PaymentMethods: "Sellers no longer have to specify any electronic payment methods for listings, so one or more PaymentMethods fields will only be needed for listings that require/support payments off of eBay's platform.", I don't know what else can I do to not get the Error 21916281 above....

I also had visited all other post on our forum about Error 21916281 and on the Internet but couldn't find any answer....

Could someone pls help me and point out how I can fix my XML code and void Error 21916281? Maybe someone from Ebay itself? Pls?....

The full error is as below:

```

<?xml version="1.0" encoding="UTF-8"?>

<AddItemResponse

xmlns="urn:ebay:apis:eBLBaseComponents">

<Timestamp>2022-03-15T13:08:04.836Z</Timestamp>

<Ack>Failure</Ack>

<Errors>

<ShortMessage>Approved electronic payment method is missing</ShortMessage>

<LongMessage>To list this item, you need to accept PayPal or other approved electronic payments as a payment method.</LongMessage>

<ErrorCode>21916281</ErrorCode>

<SeverityCode>Error</SeverityCode>

<ErrorClassification>RequestError</ErrorClassification>

</Errors>

<Version>1247</Version>

<Build>E1247_UNI_API5_19110890_R1</Build>

</AddItemResponse>

```

Thank you.