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m_infantry avatar image
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m_infantry asked

Getting empty orders from GetOrders (sandbox)

When I call fulfillment api GetOrders I get empty orders. Why is that and what to do ?

sandboxorderfullfillment api
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jitendra_developersupport avatar image
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jitendra_developersupport answered

Hi @m_infantry,


The Fulfillment API calls covers only the transactions that have completed the checkout process. This API does not cover pending payment purchases that require upfront payment before shipment.


If you want to get the details of an unpaid order, you can use the GetOrders call of Trading API.

Ref: https://developer.ebay.com/devzone/xml/docs/reference/ebay/getorders.html


Best Regards,

eBay Developer Support

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m_infantry avatar image
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m_infantry answered

Hi. thank you for reply. I was trying to complete checkout in the sandbox but didn't manage to do it. In the checkout page there's only 2 options available - credit card and paypal. With paypal it shows this error (screenshot is attached). Could you please tell me some way to make order in the sandbox. Do I need to link eBay and paypal sandbox accounts? If so could you please tell me how to do that or link them for me? Thanks

Item url https://www.sandbox.ebay.com/bin/ctb/110546489516

eBay sandbox - testuser_inventory_dev
paypal sandbox - sb-o95yd14450786@personal.example.com



1647422378970.png (92.5 KiB)
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