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ggg-sales asked

Have not received PRODUCTION platform notifications in over a week but it is enabled!

We have not received any PROD https platform notifications in over a week. Is the service down?

We have not changed our code.

The service is enabled with the correct address through the eBay developer U.I

Our listening web server is live - tested manually with sample POST requests from 3rd party sites.


I tried to disable/reenable the platform notification setting still nothing. Am I missing something?


The last platform notification we've received was on 2/9/2022.

Any one else experiencing the same behavior?


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ggg-sales answered

Finally resolved this looks like there's some type of bug in the "Alerts & Notifications" tab at https://developer.ebay.com/my/push?env=production

The save button doesn't actually save the URI or mail to email address.... confirmed with

GetNotificationPreferences API CALL...

returns empty value fields.... so to fix I had to manually call the

SetNotificationPreferences via the API

setting all the value parameters to my uri and email address along with each desired EventType




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