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form-luka asked

Can not publish offer - unable to change account type

Hello, I tried to publish some test offers on SandBox using Sell API, however I'm getting the following error in return:

{
    "errors": [
        {
            "errorId": 25002,
            "domain": "API_INVENTORY",
            "subdomain": "Selling",
            "category": "REQUEST",
            "message": "A user error has occurred. You are unable to list items, because you have not confirmed whether your account is for personal or business use.  Go to My eBay -> Personal Information -> Account Type to confirm your account type now so that you can continue to sell."
        }
    ]
}


It doesn't look like the account type for test user can be changed from within UI, so I found the link in your help that supposedly would change the account type, but it's dead.
https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1

I tried to change TLD to co.uk, as that's where I registered for SB account from, but it returns "HTTP/1.1 Service Unavailable" error instead.

Could you change the following SB account to Business please? Or what other info would you need from me?
testuser_lukaszformela

Thanks,
Lukasz

sell apiaccount typesandbox account
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Could you please elaborate on how what you said can be applied to my test user on Sandbox, so that the test account appears as Business account?
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so funny seeing people talking to a spam bot, so just a note: this forum is full of spam posting, if u get an answer that makes absolutely no sense: ignore it ;) and yes: the official ebay developer support often gives answers that make no sense at all, but they are no bots ;-))

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form-luka answered

Okay, this apparently can be solved. It's far from being obvious, but what helped is asking eBay to connect my SandBox eBay account with SandBox PayPal account (choose "I need to link my eBay and PayPal Sandbox accounts" option):
https://developer.ebay.com/contact-us

This however created another issue now, I can no longer log in to my SandBox account...

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