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kronozio-canada asked ·

When sending Shipped to true does EBay send the shipped notification to my buyer?

Look like some buyer told me they never received the shipped notification... We are using the API and set the Shipped to true, it's working because in the seller manager pro item are correctly marked as shipped but client doesn't receive confirmation... Can someone confirm please! Thanks! OSSC Team
apishippingshipped
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jourbandts answered ·
Yes an email will be sent as long as you have enabled the email via the Manage communications with buyers, http://contact.ebay.com/ws/eBayISAPI.dll?ManageBuyerCommunication
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