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tinium avatar image
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tinium asked

Cannot set sandbox account type to Business - Link URL not resolving

Hi,

I need to set my sandbox account testuser_bgibbard to business so that I can test creating items via the API on the sandbox.

Currently I get "You are unable to list items, because you have not confirmed whether your account is for personal or business use"

The suggested link to fix this doesn't work

https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1
This site can’t be reached Check if there is a typo in scgi.sandbox.ebay.com.
If spelling is correct, try running windows network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Is is possible you can update my test account to business for me please?

Many thanks.

error-sandbox
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1 Answer

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jitendra_developersupport avatar image
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jitendra_developersupport answered

Hi @tinium,


Please submit a contact-us request for "I need to link my eBay and PayPal Sandbox accounts" and we will happy to assist you.


Please navigate to URL https://developer.ebay.com/contact-us and follow the steps given below:
1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts"
3. Fill the mentioned information and Submit a request.


Best Regards,
eBay Developer Support

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