It seems so many get this problem. It is just questions, and no answers from Ebay.
See examples below.
I believe my account is verified in Ebay as a seller, but I still get the same message.
If this is such a common problem- ideally you could create documentation that covers the solution.,
I suspect it is a bug, and nothing the user can do to fix on their side.
Can you provide a solution?
Examples from other Lister programs