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tractorpartsasap asked

Cannot issue refund via REST api call "issueRefund"

Using the IssueRefund call (https://api.ebay.com/sell/fulfillment/v1/order/{order_id}/issue_refund )

is failing and returning message:

{"errors":[{"errorId":34916,"domain":"API_FULFILLMENT","category":"BUSINESS","message":"A post-transaction case exists on this order, seller refund can’t be triggered."}]}


I am receiving this error message on 90+% of calls, and the orders in question do not have a case associated with them, I suspect an issue on the backend

Here are some example order ids where this is happening:

20-07686-50733

13-07840-09599

19-07760-45740

11-07865-49548


rest apiissue refund
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