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figtrees15 avatar image
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figtrees15 asked

How to reactivate eBay Marketplace Account Deletion/Closure after 24 hours network outage

My internet was down for over 24 hours so ebay has now marked my end point as down, I have re-established the internet and the endpoint details are the same as before. How do I now get the endpoint marked as up?


marketplace account deletion notification endpoint
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helios825 avatar image
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helios825 answered

From the docs:

"After a 24-hour period of multiple, unacknowledged notifications from a callback URL, the callback URL is marked down, and eBay will send out an alert email to the developer about the callback URL being non-responsive. Upon receiving the email, the developer will have up to 30 days to resolve the problem with their callback URL acknowledging eBay marketplace account deletion/closure notifications."

Did you receive an alert email from eBay at the email address you specified on the eBay Dev config page? Maybe it has instructions on how to proceed.

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