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gadgetreclaim_shop asked

Missing item conditions

I have spoken to eBay chat numerous times and they have told me to ask here. There are conditions missing from our API when refreshing our account on our listing tool. The new refurbished conditions for mobile and smartphone category (2010,2020 and 2030) are not being sent in the api to our 3PP. Our support team for our tool have debugged the issue and they have said only 5 conditions are being sent which are New, Used, Opened - Never Used, Seller Refurbished and For parts or not working. The missing values are Excellent - Refurbished, Very Good - Refurbished and Good - refurbished. Listing directly via eBay the conditions all show fine, but not via our 3PP listing tool. Can you please look at this and add these conditions ASAP please to our API as this is very urgent.


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missing-fields-apicategoryspecifics-missing
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Just to clarify we have been accepted and activated on the refurbished program for mobile phones.

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sagar_developersupport answered

Hi @gadgetreclaim_shop,

To verify if the listing category requires an item condition, and if so what are the supported item condition and ConditionID values, you can call GetCategoryFeatures. In this GetCategoryFeatures call, you'd pass in the listing CategoryID value and two FeatureID fields - one of these fields set to ConditionEnabled, and the other field set to ConditionValues.
Ref: https://developer.ebay.com/devzone/xml/docs/reference/ebay/GetCategoryFeatures.html

Best regards,
eBay Developer Support

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