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beewey avatar image
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beewey asked

500 Internal Error, Issue using getReturnPolicy API call

Hello,

i am encountering 500 internal error on the ebay api call :
- https://api.ebay.com/sell/account/v1/return_policy?marketplace_id=EBAY_FR

rlogid -> t6pitf%60quq%60%3F%3Cumjukqdespse*7a0cu%28rbpv6702-17baa7e0e71-0x136

other calls work fine and this one works with my other shop.

account api error
· 1
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I have absolutely the same issue, rlogid: t6pitf%60quq%60%3F%3Cumjukqdespse*g%7Fpar%28rbpv6702-17c0f3ce3e5-0x133

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elettroniccisa avatar image
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elettroniccisa answered

Hello,, have you solved ? I'm stuck at this point !!!

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shirt-druck answered

It turned out that it is a problem which can have a variety of reasons. For me, it was a legal problem, so I added a scope to the API-key, then it worked. But it took a lot of time to figure it out and the error-message is not very useful.

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elettroniccisa answered

What scope did you add to your API key ? I'm not able to test listing and offer in sandbox.

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