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discountshelf asked

Required Privacy and Data Compliance

Hello - Does anyone know exactly what steps (starting on the homepage) we actually need to take to complete these new requirements eBay is telling us to complete. Below are the steps they are saying are required? I am not sure where to complete any of these steps, so perhaps someone could point me in the right direction.


Is there a location within our account where we can "implement a webhook", and "subscribe to marketplace account deletion/closure notifications". If so where exactly do we click to find make these changes. Thanks for any suggestions!


  • Implement your marketplace deletion/closure notification webhook to receive deletion/account closure notifications.
  • Subscribe to marketplace account deletion/closure notifications and test your notification endpoint via the Developer Portal
  • Process the marketplace account deletion/closure requests and take necessary action
  • Respond to eBay HTTP status OK acknowledgement
notificationsprivacy compliance
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jarilodesignltd answered

Hey there. We were a bit confused at first too, however it looks like they link they provide in the email has all the instructions you need: https://developer.ebay.com/marketplace-account-deletion

The subscription part can be confusing. Basically make sure you setup your web hook correctly, then subscribe using the Alerts & Notifications tab in your app settings. They provide a Send Test Notification button that you can use to make sure your web hook is working correctly once you've provided a valid endpoint URL.

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