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jslab_it avatar image
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jslab_it asked

Your Keyset is currently disabled

Hi!
I successfully added both email and endpoint for account deletion notifications
and also successfully executed Test Notification as you can see from the enclosed screenshot.

xlogistics.jpg

got also the test response:
{"metadata":{"topic":"MARKETPLACE_ACCOUNT_DELETION","schemaVersion":"1.0","deprecated":false},"notification":{"notificationId":"49feeaeb-4982-42d9-a377-9645b8479411_33f7e043-fed8-442b-9d44-791923bd9a6d","eventDate":"2021-03-19T20:43:59.462Z","publishDate":"2021-03-19T20:43:59.679Z","publishAttemptCount":1,"data":{"username":"test_user","userId":"ma8vp1jySJC","eiasToken":"nY+sHZ2PrBmdj6wVnY+sEZ2PrA2dj6wJnY+gAZGEpwmdj6x9nY+seQ=="}}}


But the Key still result "Non Compliant"

What shall do?
Thanks
Sergio

marketplace account deletion notification endpoint
xlogistics.jpg (145.1 KiB)
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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @jslab_it,

Once your application is enrolled for eBay marketplace account deletion/closure notifications, your callback URL will start receiving HTTP POST, JSON-based notifications for each eBay user that has requested that their personal data be deleted.

This callback URL should immediately acknowledge each eBay marketplace account deletion/closure notification with an HTTP status code indicating a successful response. 200 OK, 201 Created, 202 Accepted, and 204 No Content are all acceptable.

When your endpoint successfully responds to eBay's challenge code, your Notification Endpoint URL and Verification token value will be successfully saved. If an issue arises, you may have troubleshoot your endpoint and how it is receiving and replying back to eBay's challenge code.

Best Regards,
eBay Developer Support

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jslab_it avatar image
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jslab_it answered

Well, but before pasting a ready-made reply wasn't better to read the question, or at least look at the picture?

where you could see that

1) the deletion closure URL has been accepted therefore the test procedure has been successfully completed.

2) the "Send Test Notification" button is active: and this is possible only if previous step has been successfully completed.

3) the message on top of the picture "A test notification was sent successfully!" means that everything's OK


BUT even after logoff and login the Production Keyset "xlogistics" remains "NOT COMPLIANT"

THIS IS THE PROBLEM

in these days I completed the procedure for several developers accounts and it worked for all, and actually also this gave successful result, but keyset is not active.


furthermore in the instructions you could have added and well highlighted that:

a) deletion/closure URL cannot be a subdomain

b) deletion/closure URL cannot contain the word "ebay"

c) what else?


Thanks for reading (only if you read!)
Sergio

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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @jslab_it,

eBay will need to verify that the you owns or you have the access to the endpoint URL that you provided earlier. Please go through link given below and see "Preparing to Receive eBay Marketplace Account Deletion/Closure Notifications" section to know about this validation process.
Ref: https://developer.ebay.com/marketplace-account-deletion

Best Regards,
eBay Developer Support

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