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Need to reset ebay sandbox account passwords

I want to reset the passwords of the following ebay sandbox accounts:

  • testuser_amanseller2
  • testuser_amanseller3

I have submitted multiple requests via the following link however the password has not been reset yet: https://developer.ebay.com/contact-us#help-with-the-ebay-sandbox

Ebay support team, please can you reset the passwords for these accounts.

sandboxpassword reset
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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.