I am using AddDispute call to cancel the order on eBay as a seller because of out of stock. I am still in integration testing environment and looking to roll out in production. I am using eBay sandbox environment for testing.
When I am canceling the order using the AddDispute call, giving the DisputeReason as 'TransactionMutuallyCanceled ' and DisputeExplanation as 'SellerRanOutOfStock', the call returns successfully. It even returns me the dispute id.
But there is no notification sent by eBay either in the Message Inbox or through the email. Also when I login into eBay sandbox website as a buyer, I do not see anywhere that there is a dispute raised for the order.
I want to know how I will the buyer take any action when he/she doesn't come to know of any dispute. Or this API is not working completely in the eBay sandbox?