My business is currently in the process of a director split, and we have transitioned to a new trading name. We previously had an account on this platform - however when trying to make an account under the new business, our account creation is rejected (account name gizmorecycle). What is the reason for this? Only response is a vague message about irregularities with data. Have not received any responses through the 'contact us' page forms - we really need this account for our business.
Any help with this would be greatly appreciated.