Is there currently an issue with the LeaveFeedback call of the trading API? We are using the LeaveFeedback call of the trading api to leave feedback for buyers of FixedPriceItems, but a few days ago it stopped working for some reason, resulting in the below error response for every transaction.
This is the request we use:
<?xml version="1.0" encoding="UTF-8"?>\n <LeaveFeedbackRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <CommentText>********</CommentText> <CommentType>Positive</CommentType> <TransactionID>*****</TransactionID> <TargetUser>***</TargetUser> </LeaveFeedbackRequest>
and here is the response from ebay:
<?xml version="1.0" encoding="UTF-8"?> <LeaveFeedbackResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <Timestamp>2021-05-28T12:54:41.638Z</Timestamp> <Ack>Failure</Ack> <Errors> <ShortMessage>An error occurred.</ShortMessage> <LongMessage>An error occurred. LeaveFeedback is temporarily unavailable.</LongMessage> <ErrorCode>63</ErrorCode> <SeverityCode>Error</SeverityCode> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Version>1201</Version> <Build>E1201_CORE_APIFEEDBACK_19196963_R1</Build> </LeaveFeedbackResponse>
The Error Code is 63 "An error occurred. LeaveFeedback is temporarily unavailable.", which seems to indicate that the feature is disabled by ebay at the moment. Transaction-IDs should be valid, as they work on other requests.
Anyone else having trouble? Or could this be some individual problem with the ebay account of the seller, like a current restriction or anything?
Is there any deeper explanation for this error than its long message?
Any hint where to look further would be very welcome :)