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gaminn asked ·

Unpaid Order: Get buyer info

Hello,

How can I get buyer's name, address, etc. from order which has not been paid yet? I use GetOrdersCall to obtain orders. If the order has been paid already then I can read buyer's address from ShippingAddress field of each order. But if the order hasn't been paid, then ShippingAddress is empty...

 

Thank you

 

Martin

orderbuyerunpaid
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jourbandts answered ·

Hi,

 

We do not disclose buyer information unless you have transactional history.  I just wanted to make sure that part was understood.  Here is an article that pertains to that, http://developer.ebay.com/DevZone/XML/docs/WebHelp/wwhelp/wwhimpl/js/htm....

 

Overall, I wouldn't suggest trying to get the buyer info before a transaction is complete, both checkout and paid.  If the buyer has not completed the checkout process, the values that you get in the API responses are defaults, and can change.

 

Answer Title: GetOrders - How can I retreive the buyer's name if the the Shipping Address/Name is not the buyer's?
Answer Link: https://ebaydts.com/eBayKBDetails?KBid=2016
 

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