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mrexox7 avatar image
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mrexox7 asked

Configuring Marketplace Account Deletion settings causes unknown error

When I try to set Marketplace account deletion notification endpoint and Verification token, and click Save, the pop-up occures with the following text:

An unknown issue has occurred. Contact the website administrator

Please, could you tell me what is wrong?

apiebaymarketplace_account_deletionwebhook
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janfriedrichelektronikversand avatar image
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janfriedrichelektronikversand answered

Without a change on my side, it works now. Maybe eBay has fixed something...

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janfriedrichelektronikversand avatar image
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janfriedrichelektronikversand answered

Same problem here. I already changed the URL to not contain the word "ebay".


Some more information:

- I used the Java SDK from https://github.com/eBay/event-notification-java-sdk

- The SDK app is running behind an Apache proxy with TLS

- I can reach the webhook at https://ebapi.<myurl>.de/webhook?challenge_code=xxx and receive a challenge response.

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hardtopsukcom avatar image
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hardtopsukcom answered

I have the same problem, but I am using php. Initially it failed, because the information given for the hash is in the wrong order in the text, when I change it to the order that is in the 3 different sdk , started receiving this error. Any ideas?


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mrexox7 avatar image
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mrexox7 answered

Seems like eBay has fixed this problem.

@hardtopsukcom, You can try again to see if there is a problem on your side now.

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hadjgian avatar image
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hadjgian answered

In my case it was happening as I needed to "Save" my email first, and then edit the endpoint and verification token parameters.

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