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klassen59872 avatar image
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klassen59872 asked

Error 10007 for several days now

Hi developers, does anyone receive the error 10007 when calling the request GetSellingManagerSaleRecord?

We see this error for several days in production environment.

"Web Service framework internal error"

Example request:

<?xml version="1.0" encoding="utf-8" ?><GetSellingManagerSaleRecordRequest xmlns="urn:ebay:apis:eBLBaseComponents"><RequesterCredentials><eBayAuthToken>***replaced***</eBayAuthToken></RequesterCredentials><OrderID>233723254926-1856048547013</OrderID><ErrorLanguage>en_US</ErrorLanguage><MessageID>get_smsalerecord233723254926-1856048547013</MessageID><WarningLevel>High</WarningLevel></GetSellingManagerSaleRecordRequest>

Same error no matter the request is by OrderID or ItemID/TransactionID.

Anyone else having issues at the moment?

BR,

Steffen

tradingapiinternal server errorerror 10007
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rafaelma44 avatar image
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rafaelma44 answered

I finally have it working now. For anyone trying to upload local images with C# (without the eBay SDK): Upload your whole workload (including the xml part) using bytes[] with a Stream. I tried to do it as a string with a StreamWriter and encoded the image bytes with base64, which is not possible, as it seems.



prepaidgiftbalance

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sanjiv_developersupport avatar image
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sanjiv_developersupport answered

Hi @klassen59872,

All Selling Manager calls are deprecated. They will no longer be supported after June 1, 2021. For developers using GetSellingManagerSaleRecord or GetSellingManagerSoldListings, eBay recommends that sellers use the GetOrders call of the Trading API or the Fulfillment API to retrieve orders.


Ref: https://developer.ebay.com/docs/api-deprecation


Best regards,
eBay Developer Support

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