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wa319184 avatar image
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wa319184 asked

Cannot publish offer

Hi guys,


I'm using new RESTful apis in sandbox environment. And I'm pretty sure that I'm following the path sited in the documentation. What I have set up including business policies, location, inventory-item(with sku), offer, opted-in-program: "OUT_OF_STOCK_CONTROL". But now when I'm trying to publish the offer I created, I got this error.


"errors": [

{

"errorId": 25018,

"domain": "API_INVENTORY",

"subdomain": "Selling",

"category": "REQUEST",

"message": "Incomplete account information. Before you can list this item we need some additional information to create a seller's account."

}

]


sandbox seller account: testuser_easygotest10


Anyone can help me with this process?

publish offer errorpublish offerpublishoffersellers account25018
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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @wa319184,

You might be facing this due to sandbox email address not linked to the sandbox account. Please submit a contact-us request for linking the PayPal account to your eBay sandbox account.

Navigate to URL https://developer.ebay.com/contact-us and follow the steps given below:

1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts."
3. Fill the mentioned information and Submit a request.

Best regards ,
eBay Developer Support

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wa319184 avatar image wa319184 ·

Hi sagar,


Thanks for the reply.


I habe followed your suggestions and submitted my request for linking ebay sandbox and paypal sandbox.


Would you mind if you help me check the status now?


dev account: viteusa

sandbox test username: testuser_easygotest10

sandbox email: easygotest10@gmail.com

paypal sandbox email: sb-boxkl6062423@business.example.com


Thanks!

Yu

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wa319184 avatar image
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wa319184 answered

Thanks for the reply.


I habe followed your suggestions and submitted my request for linking ebay sandbox and paypal sandbox.


Would you mind if you help me check the status now?


dev account: viteusa

sandbox test username: testuser_easygotest10

sandbox email: easygotest10@gmail.com

paypal sandbox email: sb-boxkl6062423@business.example.com


Thanks!

Yu

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