question

pr7977 avatar image
0 Likes"
pr7977 asked

how to update order type using API?

how to update order status using php api?

from Active to Completed

from Active to Cancelled

from Completed to Active

from Cancelled to Active

orderstatusorderapi
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

pr7977 avatar image
0 Likes"
pr7977 answered

hello support members, please tell me about it kindly.

it is impossible to change order status using api?

10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

sagar_developersupport avatar image
0 Likes"
sagar_developersupport answered

Hi @pr7977,

You can not change the order status manually.

This is a system generated process. You can only perform post-payment tasks as marking the order as paid, marking the order as shipped, providing shipment tracking details, and leaving feedback for the buyer for the API call.

You can use CompleteSale call of Trading API to perform these post-payment tasks.

Ref: https://developer.ebay.com/devzone/xml/docs/reference/ebay/CompleteSale.htmlTo handle case like Order Cancellations, Item Returns, Order Inquiries and Case Management, you can use Post-Order API. Please go through the link given below to take a overview of Post-Order API.

Reference:
https://developer.ebay.com/Devzone/post-order/concepts/UsageGuide.html
https://developer.ebay.com/DevZone/guides/features-guide/default.html#development/post-order.html
https://developer.ebay.com/Devzone/post-order/index.html

Best regards ,
eBay Developer Support

· 1
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

you mean ebay doesn't provide api to change order status?


from Active to Completed

from Active to Cancelled

from Completed to Active

from Cancelled to Active

0 Likes 0 ·
sagar_developersupport avatar image
0 Likes"
sagar_developersupport answered

Hi @pr7977,

Yes, you can not change the order status from your end. Please let me if you have any other question.

Best regards ,
eBay Developer Support

10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

money_4239 avatar image
0 Likes"
money_4239 answered

you can not change the request status from your end. Kindly let me on the off chance that you have some other inquiry.




Publix Oasis


· 1
10 |600 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

@money_4239 can you tell me how to initiate guest checkout on v1 version. it is currently throwing an error 500 - There was a problem with an eBay internal system or process. Contact eBay developer support for assistance

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.