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izmini asked ·

Which API is best for Partial refund returns?

I am looking to handle cases via API. I have successfully figured out how to issues refunds, approve orders, etc.


There is one thing that I cannot figure out how to do. I want to give partial refunds to buyers in the scenario that they shipped back a defective item and I have the right as a seller to give 50% refund instead of 100% refund because I offer free returns. This then reports the buyer and issues them a 50% refund instead of 100% refund.


I have figured out how to "offer" a partial refund to the buyer, then I wait to see if they accept it or not, but that is not what I am looking to do. I am looking to force a Partial refund and report the buyer for returning a defective item.


Please see screenshot of what the options are on ebays end.


https://prnt.sc/11tlg9l


Please let me know how to do this?

returnsrefunds
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izmini answered ·

Is this the API that we should be using for this?


https://developer.ebay.com/Devzone/post-order/post-order_v2_return-returnId_issue_refund__post.html


How do we issue a partial refund , and put the reason why we are issuing a partial refund. Without "offering" a partial refund to the buyer.


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