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matvals_15 avatar image
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matvals_15 asked

Privacy compliance

Hello, a few day ago a recevived an email from eBay saying that I have to do some stuff in order to be compliance with privacy regulations. If I don't do that my account might be terminated.

I just develop a desktop program that call the "getorders" api. I don't store any personal info related to the user. the program just save the userdid and pwd on the user pc and get the orders. All local, in don't have access to that data.

i don't know where to find further info, it seems that they'll give us an update (I hope soon) on this and people like me will have a way to avoid this stuff.

Thanks!!

privacy compliance
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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @matvals_15 ,

For now this is for all the developers who has active keysets and to assist third-party developers in deleting customer data, eBay has created a push notification system that will notify all eBay Developers Program applications when an eBay user has requested that their personal data be deleted and their account closed. Reference document will discuss what third-party developers will need to do to receive, respond to, and validate these eBay marketplace account deletion/closure notifications.

Ref: https://developer.ebay.com/marketplace-account-deletion

Note: Some developers might not be storing any data from eBay for various reasons. For such developers, we will working on a way to apply for exception via the Developer portal. More details about this will be added soon.

Best Regards ,
eBay Developers Support

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lumintree_fashion avatar image
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lumintree_fashion answered
Note: Some developers might not be storing any data from eBay for 
various reasons. For such developers, we will working on a way to apply 
for exception via the Developer portal. More details about this will be 
added soon.

When can we apply for this exception?

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matvals_15 avatar image
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matvals_15 answered

hello,

just set the exception for my keyset. At this link the directions.

https://developer.ebay.com/marketplace-account-deletion#optingOut

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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @lumintree_fashion,

Now opting Out of eBay Marketplace Account Deletion/Closure Notifications is live. You can go through the link given below and see all of the steps.

Ref: https://developer.ebay.com/marketplace-account-deletion#optingOut

Best Regards ,
eBay Developers Support

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I am an eBay affiliate and use APIs only to add & update eBay products in my website. For Example: product title, description, price, image etc. I do not save any data related to eBay sellers or buyers/customers.

My question is should I opting out by following this link: https://developer.ebay.com/marketplace-account-deletion#optingOut

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mirkoslav avatar image
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mirkoslav answered

Wow, this is fantastic, thanks so much, just did the optOut and it went smooth, exactly what was needed! I also believe that even small developers with desktop apps in Excel or Access etc could comply if you provide second communication channel, for example just 2 APIs, one where we can download pending list of such users (say once a week, or daily, whatever) and second API to confirm acknowledgement for each and every user, which then gets flagged for App/User and is not downloaded again. If App/User has unflagged requests for longer than a month App owner receives warning email and limitations and so on. But with this optOut everything is just fine. Many thanks again!


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