question

c/ced from another topic.

sagar_developersupport answered · 1 day ago
Hi @gench1590,

Please submit a contact-us request for linking the PayPal account to your eBay sandbox account.

Navigate to URL https://developer.ebay.com/contact-us and follow the steps given below:

1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts."
3. Fill the mentioned information and Submit a request.

Best regards ,
eBay Developer Support

Hi Adonialtd

I already have done that operation a few ago days ago

but my sandbox account didn't connect to paypal account yet

so if possible, could you set it?

thank you

and when can you solve this problem (unable "link my paypal account")?

I can see a lot of same problems on the forum

I've waited almost 2 weeks before they connected my 2 accounts.
I think that you have to be patient, I'm sure they will sync them.

Hello, Adonialtd

can I contact support team using email?

if possible, could you give me support team's email address?

two weeks is very long.

following is my information for ebay staff

My developer account：tonprint

My sandbox account name is：testuser_senidev

My eBay sandbox account is：senior.webdev92@gmail.com

My PayPal sandbox account email is：sb-47ycth5511286@personal.example.com

Hi @pr7977,

Can you please submit a contact-us request for linking the PayPal account to your eBay sandbox account?

Navigate to URL https://developer.ebay.com/contact-us and follow the steps given below:

1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts."
3. Fill the mentioned information and Submit a request.

Best regards ,
eBay Developer Support

hello, sanjiv_developersupport

I have done it on the contact page

but I got following error yet

21919158 : Invalid PayPal email address.
The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one up with this address so that buyers can pay you. (You can set up your account after your item sells).

could you check my account?

following is my account info

=========================================

dev account: tonprint

sandbox test username: testuser_senidev

sandbox user email: senior.webdev92@gmail.com

paypal sandbox account: sb-47ycth5511286@personal.example.com

===========================================

dev account: tonprint

sandbox test username: testuser_senidev2

sandbox user email: senior.webdev27@gmail.com

paypal sandbox account: sb-ctept4741999@personal.example.com