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meinonlineslave avatar image
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meinonlineslave asked ·

How to get the ShippingAddress in case of order.CheckoutStatus is Incomplete

Trading API 735

 

Function: GetOrdersCall()

 

In case of order.CheckoutStatus is Incomplete there are no values in the ShippingAddress of the order.

 

How to get the ShippingAddress in case of order.CheckoutStatus is Incomplete?

 

How to get the BillingAddress of the Buyer in any case?

 

Thanks for help

 

Bruno

shippingaddress-checkouts
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developer-support@ebay.com answered ·

Hi,

The shipping address will not appear until checkout is complete. This is due to the checkout flow. As the buyer can change the shipping address any time up to until the payment is made.

Best Regards,
eBay Developer Support

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I think that violates part of the X.commerce pledge, "Merchants should harness technology, not the other way around."

Some sellers may immediately need a name and address -- even if it changes later -- for their software flow. For instance, importing the order into an inventory and order management system that requires a name. Restricting API access to information that we have permission to view (for instance through My eBay) doesn't help, it hurts.

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This is so unbelievable!

 

But you can try to get the shippingaddress via GetOrderTransactions (just insert the OrderID)

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