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mwhq_developer asked

Link paypal sandbox to ebay sandbox account

Please link the following paypal sandbox account to my ebay sandbox account

Paypal sandbox address

sb-t0kgi5123030@business.example.com

Ebay sandbox user
testuser_mwhq_developer_dev2

link paypal accountlinking ebay paypal sandbox
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mwhq_developer answered

--- Personal log ---

Day 1. - No response from ebay!

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sagar_developersupport answered

Hi @mwhq_developer ,

Please submit a contact-us request for linking the PayPal account to your eBay sandbox account.

Navigate to URL https://developer.ebay.com/contact-us and follow the steps given below:
1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts."
3. Fill the mentioned information and Submit a request.

Best regards ,
eBay Developer Support

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mwhq_developer answered

Thank you very much!

On the sandbox ebay site I've tried to set up payment properly with no success as almost every link is broken...I've enable direct debit option for the bank in the sandbox business account above, but unfortunately have the following error response from your API.


------------------- [EBAY API RESPONSE]

 [Timestamp] => 2021-02-25T21:08:32.313Z
    [Ack] => Failure
    [Errors] => SimpleXMLElement Object
        (
            [ShortMessage] => Direct Debit not found.
            [LongMessage] => We're sorry, but before you list an item, you must submit direct debit information through our secure form.
            [ErrorCode] => 12040
            [SeverityCode] => Error
            [ErrorClassification] => RequestError
        )

    [Version] => 1177
    [Build] => E1177_UNI_API5_19310878_R1


------------------- [PAYPAL BUSINESS ACCOUNT]

paypal.png





paypal.png (18.3 KiB)
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mwhq_developer answered

--- Personal log ---

Day 3. - Seems like there is no communicative life form here!

Continue searching...

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mwhq_developer answered

--- Personal log ---

Day 4. - Getting feel lonely! Somebody out there! Please respond!

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sagar_developersupport avatar image
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sagar_developersupport answered

Hi @mwhq_developer ,

Apologies for the inconvenience.

Please use any payment method other than the DirectDebit in your request. We suggest you use payment methods like PayPal, VisaMC and CreditCard in the Additem/AddFixedPriceItem request to avoid payment related errors when you are listing on sandbox.

Ref: https://developer.ebay.com/devzone/xml/docs/reference/ebay/extra/addfxdprcitm.rqst.itm.pymntmthds.html

Also, we suggest you to use GetCategoryFeatures to determine the payment methods that are allowed for a category on a site before listing an item.

Ref: https://developer.ebay.com/devzone/xml/docs/reference/ebay/GetCategoryFeatures.html

Best regards ,
eBay Developer Support

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mwhq_developer answered

Thank you for your response!


I only send paypal as payment method.

The related xml part as follows:

<PaymentMethods>PayPal</PaymentMethods>
<PayPalEmailAddress>sb-t0kgi5123030@business.example.com</PayPalEmailAddress>
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