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Finances API Issue

I'm having issues integrating our application with the REST Finances API. I am able to successfully make getPayouts calls to the sandbox environment using the API Explorer, but production calls result in:

"errors": [

{

"errorId": 2003,

"domain": "ACCESS",

"category": "APPLICATION",

"message": "Internal error",

"longMessage": "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance"

}

We already have an active integration using the SOAP API. Is there a setting on our account that needs to be changed to allow calls to both the SOAP and REST API?

finance api
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