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deve-6439 avatar image
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deve-6439 asked ·

Sandbox user Error

Hello,

I have been trying to create a working sandbox user for the past week. Can someone tell me how we can test in the sandbox without one? Has the integration steps changed and we should be using production? Thank you in advance.

sandbox
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sagar_developersupport answered ·

Hi @deve-6439 ,

We are able create a new account on eBay sandbox successfully. We suggest you create your eBay sandbox again.

You can register here https://signup.ebay.com/pa/crte?ru=https%3A%2F%2Fsandbox.ebay.com%2F

If are facing the issue during the login process, please file a request to reset your Sandbox user password.

To reset your Sandbox user password, navigate here https://developer.ebay.com/contact-us and follow the steps given below:

1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to reset my Sandbox user password"
3. Fill the mentioned information currently and submit a request.

Best Regards ,
eBay Developer Support

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