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muhaar-6545 avatar image
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muhaar-6545 asked ·

Sandbox Account Login Problem. "TESTUSER_mrmarman" was working before...

Sandbox Account Login Problem. "TESTUSER_mrmarman" was working before...

I successfully used "TESTUSER_mrmarman" account of mine before. Nowadays login screen says "Oops, that's not a match."

I logon with EBAY default sandbox accounts like "esandbox10539" but I want to attach a paypal account to my account.

Please activate "TESTUSER_mrmarman" if possible.

Sincerely yours.

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sagar_developersupport answered ·

Hi @muhaar-6545 ,

We are not able to find any issue with sandbox user "TESTUSER_mrmarman"

If you are facing the issue during the login process,

Please file a request to reset your Sandbox user password.

To reset your Sandbox user password, navigate to URL https://developer.ebay.com/contact-us and follow the steps given below :


1. Go to the "Help with the eBay Sandbox" section .
2. Open the "I need to reset my Sandbox user password" .
3. Fill the mentioned information currently and submit a request .

Best Regards ,
eBay Developer Support

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