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luofang-93 asked ·

When I create a chargeback through the /post-order/v2/return interface, the system returns The user is not allowed to perform this operation error. May I ask what may be causing it?

When I create a chargeback through the /post-order/v2/return interface, the system returns The user is not allowed to perform this operation error. May I ask what may be causing it?

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sagar_developersupport answered ·

Hi @luofang-93,

Please make sure the token you use for this call belongs to the buyer of the itemId and transactionId you indicated in the request payload. Create Return Request(/post-order/v2/return) call workswith buyer token.


Ref: https://developer.ebay.com/devzone/post-order/post-order_v2_return__post.html#Input

Best Regards,
eBay Developer Support

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