When I create a chargeback through the /post-order/v2/return interface, the system returns The user is not allowed to perform this operation error. May I ask what may be causing it?
Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.
Hi @luofang-93,Please make sure the token you use for this call belongs to the buyer of the itemId and transactionId you indicated in the request payload. Create Return Request(/post-order/v2/return) call workswith buyer token.
Ref: https://developer.ebay.com/devzone/post-order/post-order_v2_return__post.html#InputBest Regards,eBay Developer Support
24 People are following this question.
BUG: Post-Order API issuing refund for return not working
Return cases - Partial refund - report buyer
Which API is best for Partial refund returns?
Return Shipping Fee question
SELLER_OFFER_REPLACEMENT Decision is not documented
FAQs and Contact Channels Developer Help Center API Status Request Support Knowledge Base Developer Forums eBay Software Development Kits
Copyright 1999 - 2021 eBay Inc. All rights reserved.